Greenhouse Emporium
Pinterest QA cut from 45 minutes to seconds — and inventory that actually stays in stock.
Where Greenhouse Emporium was stuck
Greenhouse Emporium was drop-shipping greenhouses through WooCommerce with two problems eating the team alive. First, a Pinterest posting pipeline run out of Trello and Google Sheets — hundred-item lists per article, VAs miscounting pins, posts showing up in the wrong order or not at all. Reviewing a single article took 30–45 minutes and still missed errors. Second, inventory sync from suppliers was manual enough that big-sellers would quietly go out of stock, ads would keep running, and the team wouldn't notice for days. The basic automation they had was doing just enough to make the problems harder to see.
What we built
We listened first and automated second — Jesse's own words. Everything moved into Airtable as a single structured environment: pins linked to articles, articles to stages, and status fields doing the QA work a VA used to do by hand. The system scans the live site to verify pins actually exist on the page instead of trusting a human count. On the inventory side, we built a sync that watches supplier Google Sheets, detects format changes, and pushes updates into WooCommerce — so stock levels stay right even when suppliers change how they send data.
What happened next
Pin review dropped from 30–45 minutes to seconds per article. The VA's manual count step disappeared — the system checks the page itself. Inventory stays accurate without $20–50 a week of human labor patching it, and big-sellers stop silently going out of stock while ads are still running. Jesse's team now trusts the numbers in one place instead of cross-referencing Trello, Sheets, and Slack. They're already scoping the next system — ticketing — because the first one proved what listening-first automation actually looks like.
“You listened. It wasn't us — you weren't trying to fit us into your own automation technique. You heard our problems and you worked around it. We felt heard.”
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