Back
Professional Services Case Study

PerkProp Real Estate

Cut phone calls from 10 minutes to 60 seconds.

10 min → 1 min
Call Duration
90% reduction
1000s
Lead Volume
Zillow leads/month
Multi-state
States Covered
North America
6-figures
Quote Saved
vs. competitor bid
The Problem

Where PerkProp Real Estate was stuck

PerkProp is a multi-state real estate team handling institutional buyer clients and leasing. They were drowning in Zillow leads — hundreds of inquiries per month across multiple states — all being manually qualified via 10-minute phone calls. Team coordination happened across a plethora of Google Sheets with no timeline tracking or data recall. Another vendor had quoted them six figures for a solution that included features they didn't need.

The Solution

What we built

We built a streamlined lead capture and qualification system. All Zillow inquiries now funnel into a single form that pre-qualifies leads against thresholds for credit score, income, and housing vouchers. Qualified leads get auto-distributed; unqualified leads receive pathway recommendations for alternative options. The team gets a centralized command center for lead flow, qualification status, and follow-up tracking across every state they operate in.

The Results

What happened next

Phone calls dropped from 5-10 minutes to about 60 seconds — a 90% reduction in handle time per lead. The team stopped manually qualifying and started actually closing. Reporting on Zillow lead performance became possible for the first time. And they got the core functionality they needed at a fraction of what the competing vendor had quoted — no bloated features, just the nitty-gritty essentials delivered quickly.

“Our phone calls went from 5 to 10 minutes down to about a minute. The phone calls became less about gathering data and more about getting them to fill out a form on their own. I'm not a tech guy — that's why I came to OpsKings.”

Tim Johnson, Founder at PerkProp Real Estate

Think you might have the same problem?

Book a call. We’ll walk through your situation and show you how we’d approach it.

Book a Call